Prophete trio 36V

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Type

Still unsure about the right solution for your battery? View our choice helper

Or choose repair; we examine your battery and give the right advice

Choose your capacity

*Warning! These distances are an indication

For revision or repair, it takes approximately 10 workdays before your battery is ready after receipt

Specifications

Use for

Advanced Electronics, Hollandia, Pelikaan, Prophete

Nominal battery voltage

36.00 V

Original capacity

10 Ah

Product Name

trio 36V

Brand

Prophete

KWS product code

acc-phe-tri-acc-36.00v

Maximum charger voltage

42.00 V

Color

black

Plug and play

Yes

Available capacity's

10 Ah, 13.4 Ah, 16.7 Ah

Weight

3 kg

Fits these bikes

  • Prophete Trio

Frequently asked questions

These chargers fit the Prophete trio 36V:

. When you send us the battery, put your own charger in the box as well. We test them together.

The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.

This Prophete battery is also fitted to:

Advanced Electronics, Pelikaan, and Hollandia

. Not sure it is your battery? Compare the part number on the label with the specifications on this page.

In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.

You choose from 16.7Ah, 13.4Ah, 10Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.

Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.

Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.

That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.

Customer service

Find answers in our help center

Many questions are already answered by our staff.

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How does revision or repair of my Prophete trio 36V work?

Search and order your battery in the webshop

You can find your Prophete trio 36V in the webshop based on the brand name or the model number on the battery.

Send your battery for free or have it picked up at no cost.

After your order, you will receive an email with shipping instructions.

We revising or repairing your Prophete battery.

We'll start revising or repairing your battery and keep you updated on the progress.

Prophete Trio 36V carrier battery: new cells, three capacities

The Prophete Trio runs on a 36V carrier battery of 10 Ah. A pack that once covered a whole afternoon and now gives up halfway has worn cells, and replacing those brings the range back.

Battery revision is the option for that: a full cell replacement in your own casing. Keep the original 10 Ah, or go to 13.4 Ah or 16.7 Ah if you want more distance per charge. Once you pick a capacity above, its price appears. You get a two-year warranty on the new cells.

Book the Trio battery in on this page and send it to us. Our first step is a test of the cells and the BMS; if that shows a fault in the electronics rather than tired cells, the proposal you receive is for a repair. Nothing starts without your approval.