Medewerker van KWS Seuren onderzoekt het celpakket van een fietsaccu

What we would like to hear from you

  • Which battery type or platform is it? Brand, type and voltage are enough.
  • How many batteries are involved, and is it a one-off or recurring?
  • What do you need: diagnosis, repair, cell replacement or a replacement battery?
  • How does it work now? Who registers the batteries, how are they shipped and which references do you use?
  • Do you have requirements for reporting, turnaround time or documentation?
Lange gang met werkplekken in de werkplaats van KWS Seuren

What you get back from us

A substantive answer from someone who knows the battery work. For a new battery type we usually suggest starting with a small batch. Then you know what can be repaired before you scale up.

Already sending in batteries and have a question about a current order? Quote your reference and we will find the order straight away.

Shipping from outside the EU? Contact us first, so we can agree the shipment in advance.

Direct contact

Find answers in our help center

Many questions are already answered by our staff.

To the help center

Chatbot

Start a conversation with our AI employee.

Prefer to read how we work first?

See the case studies, read how we safeguard quality and safety or go to the business portal.