Use of personal data
When you use our webshop, we obtain certain data from you. These may be personal data. We retain and use only the personal data that are provided directly by you, in the context of the service requested by you, or of which it is clear at the time of provision that they are supplied to us for processing.
We use the following data for the purposes stated in this privacy statement:
- Name, address and place of residence
- Telephone number
- Billing address
- Email address
- Payment details
Processing your order
When you place an order with us, we use your personal data to process it. If this is necessary for proper processing, we may also provide your personal data to third parties. You can read more about this further on in this privacy statement.
Publication
We do not publish your customer data.
Advertisements
Our webshop displays advertisements.
Provision to third parties
Your data are expressly not provided to third parties. These partners are established (in part) outside the EU.
Cookies
In order to improve the user experience on our website and to enable you to use certain of its functions, to display suitable products or to carry out market research, so-called cookies are used on some pages of this website. This serves to safeguard our legitimate interests in an optimised presentation of our offering in accordance with Art. 6(1), first sentence, point (f) of the General Data Protection Regulation (GDPR), which interests are overriding in the process of weighing up the interests involved. A cookie is a small text file that is automatically stored on your terminal device. Some of the cookies we use are deleted after you have ended the browser session, i.e. when you close the browser (these are the so-called session cookies). Other cookies are stored on your end-user device and enable us to recognise your browser when you visit us again (persistent cookies). To check the retention period of cookies, you can use the Overview function in the cookie settings of your web browser. You can configure your browser so that it informs you when a page uses cookies and decide on a case-by-case basis whether you accept or refuse the cookies on a particular website or in general. Each browser has a different policy for managing the cookie settings. The policy of the browser is described in the Help menu of each browser and explains how you can change your cookie settings. See the links below for more information on changing the settings in your browser:
Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: Apple information
Chrome™: Chrome information
Firefox™ Firefox information
Opera™ : Opera information
Please note that disabling cookies may restrict your access to some functions of our website.
Use of Google (Universal) Analytics for the analysis of website visits
For the analysis of website visits, this website uses Google (Universal) Analytics for web analytics. The web analytics service is provided by Google Ireland Limited, a company incorporated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.nl). The purpose of this is to safeguard our legitimate interest, which is overriding in the context of a weighing up of interests, in an optimised presentation of our offering in accordance with Art. 6(1)(f) GDPR. Google (Universal) Analytics uses methods that make it possible to analyse your use of the website, such as cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the US and stored there. Through the activation of IP anonymisation on this website, the IP address is truncated prior to transmission within Member States of the European Union or in other Member States of the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the US and truncated there. The anonymised IP address transmitted by your browser in the context of Google Analytics is in principle not linked to other data held by Google. At the end of our use of Google Analytics and of the purposes pursued, the data collected in this connection will be deleted. In so far as information is transferred to Google servers in the US and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. You can view a current certificate here: https://www.privacyshield.gov/list. On the basis of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies that are certified under the Privacy Shield.
You can prevent Google from collecting the data generated by the cookie about your use of the website (including your IP address) and from processing those data by downloading and installing the browser plug-in via the following link: https://tools.google.com/dlpage/gaoptout?hl=nl
Sending reminders by email
If you have given us your express consent for this during or after your order in accordance with Art. 6(1), first sentence, point (a) GDPR, we use your email address to send you a review reminder by email. The consent may be withdrawn at any time, with effect for the future, by sending a message to the contact option described below.
Contact options and your rights
As a data subject you have the following rights:
- in accordance with Art. 15 GDPR, you have the right to request information about your personal data that are processed by us, to the extent described therein;
- in accordance with Art. 16 GDPR, you have the right to demand the immediate rectification of inaccurate or incomplete personal data stored by us;
- in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is required - for exercising the right of freedom of expression and freedom of information; - for compliance with a legal obligation; - for reasons of public interest; or - for the establishment, exercise or defence of legal claims;
- in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, in so far as - you contest the accuracy of the data; - the processing is unlawful, but you refuse to have the data erased; - we no longer need the data, but you require them for the establishment, exercise or defence of legal claims; or - you have objected to the processing pursuant to Art. 21 GDPR;
- In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, or to request their transfer to another controller;
- The right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. You may also contact the supervisory authority in your habitual place of residence or place of work, or at the head office of our company.