Should I take the battery out of my bike when I am not using it?

If you will not be using the bike for a longer period (more than 1 month), take the battery out and store it fully charged in a frost-free place. Then charge it once a month.

I cannot get the battery out of my bike

The battery is often held in place by a lock. You open it with the original key that was supplied with it. Still cannot get the battery out? Ask your local bike shop first, or get in touch with us.

Where can I store my battery?

Store the battery in a dry place at room temperature if you can. Does your shed get very cold in winter? Then keep the battery indoors, where it stays at room temperature. Pick a spot with good ventilation. Do not cover the charger or the battery, and allow for the heat they give off. Make sure the battery lies on a stable surface too.

At what temperature should I store the battery?

Always store the battery in a dry place at room temperature (between 10°C and 25°C).

What is the best way to store the battery?

If the battery is completely discharged, the battery cells can be damaged, and that shortens the life of the battery. Here is how to prevent that:

- Charge the battery to 50% or more before you put it away.

- After that, charge it to 50% or more again every 1 to 2 months.