Crystalyte bidon high grade 36V
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Battery repair
With a battery repair, a diagnosis is first made. Based on that diagnosis, we determine what is needed to repair or refurbish the battery. We will contact you to discuss the diagnosis so that you can determine what to do with your battery.
Choose a repair (optional)
In case you don't want to repair your product
We will charge for the research costs and send your battery back.
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Crystalyte, E-Drive, TXED |
|---|---|
| Nominal battery voltage | 36.00 V |
| Original capacity | 10 Ah |
| Product Name | bidon high grade |
| Brand | Crystalyte |
| KWS product code | acc-cry-hig-bid-36.00v |
| Maximum charger voltage | 42.00 V |
| Color | silver |
| Plug and play | Yes |
| Available capacity's | 6.7 Ah |
| Weight | 3 kg |
Related products
Frequently asked questions
These chargers fit the Crystalyte bidon high grade 36V:
. When you send us the battery, put your own charger in the box as well. We test them together.The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
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How does Repair of my Crystalyte bidon high grade 36V work?
Search and order your battery in the webshop
You can find your Crystalyte bidon high grade 36V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We repairing your Crystalyte battery.
We'll start repairing your battery and keep you updated on the progress.
Crystalyte bidon high grade 36V: repair
The Crystalyte high grade battery is shaped like a drinking bottle and sits on the frame, holding 36V and 10 Ah. On this page we repair it: reviving a deeply discharged pack, replacing the BMS or circuit board, and fixing the charging port.
Every bidon battery that comes in is tested cell group by cell group, along with the BMS. With that result you get a proposal with the price, and work starts once you have said yes.
If you decline, we send the battery back and charge only the inspection fee stated on this page. A cell replacement cannot be selected for this model right now.