Your own reference
Use a customer number, claim number, purchase order, vehicle ID or project number. That keeps the KWS order recognisable in your own systems.
Status and history
For each order you can see where the battery is in the process. Later you can look up what happened to a battery: what we measured, what was repaired and when it went back.
Less manual work on repeat orders
Do you send in the same battery type regularly? Then you do not have to build each order again through separate emails. Product, reference and follow-up are ready.
Set up around your process
An insurer works with claims, a care organisation with branches, a manufacturer with warranty criteria. We match fields, steps and reports to that.
It can start small, with an account for individual orders. It can also grow into reporting per batch or per period. You choose what suits your organisation.
Frequently asked questions
Yes. We review your request and then set up the account and the way of working that suit your organisation.
Yes. Your own reference is there precisely to link orders at KWS to your own records.
Yes. Every order has a status and you can see its history in your account.
Yes. Per battery, per batch or per period. We agree with you which data you want to see.
That is possible as a separate project. Tell us which system you use and we will look at what is needed.
A business account, or a conversation first?
Request an account straight away, or first discuss how your battery returns work now. You can also see our approach for bike dealers and insurers, or read the case studies.