Mate bike battery 48V
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Engwe, Mate bike |
|---|---|
| Nominal battery voltage | 48.00 V |
| Original capacity | 12.5 Ah |
| Product Name | battery 48V |
| Brand | Mate bike |
| KWS product code | acc-mat-mat-48v-48.00v |
| Maximum charger voltage | 53.00 V |
| Color | silver |
| Plug and play | Yes |
| Available capacity's | 13.4 Ah, 16.7 Ah, 20.1 Ah |
| Weight | 2 kg |
Fits these bikes
- Mate X
- Mate X 750
Frequently asked questions
No. Second-hand means resold as it was. A refurbished battery has been tested by us, repaired where needed and measured again afterwards. It comes with a 24-month warranty.
These chargers fit the Mate bike battery 48V:
. When you send us the battery, put your own charger in the box as well. We test them together.The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
This Mate bike battery is also fitted to:
. Not sure it is your battery? Compare the part number on the label with the specifications on this page.In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
You choose from 16.7Ah, 20.1Ah, 13.4Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
Chatbot
Start a conversation with our AI employee.
How does revision or repair of my Mate bike battery 48V work?
Search and order your battery in the webshop
You can find your Mate bike battery 48V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Mate bike battery.
We'll start revising or repairing your battery and keep you updated on the progress.
Mate X 48V battery: new cells or refurbished
The 48V battery of the Mate X sits in the frame and held 12.5 Ah when new. Folding e-bikes like the Mate X are often stored for long periods, which is hard on the cells.
The Battery revision option on this page is a full cell replacement in your own casing, with a choice of 13.4 or 16.7 Ah. Both give more range than the original pack. Would you rather swap straight away? A refurbished Mate battery with 13.4 Ah is also available. Prices for every option appear above.
We test every pack before the work starts. If the cells are fine and the fault sits in the BMS or the charging port, Battery repair is the cheaper route. Mate X packs with new cells get a two-year warranty.