Insight into the process
This shows you every step of the process straight away, from the moment we receive your battery until the cell replacement or repair is finished. You no longer have to phone or email for an update. All the information is easy to find in your account.
We expect this update to make the cell replacement process more efficient and easier to follow for all our customers. Log in to your account to use the new feature.
Do you have questions, or suggestions for other features? Let us know.
How do you follow the status of your battery cell replacement or repair?
With the new feature from KWS Seuren you can easily see how your order is progressing. Follow the steps below to get to the status updates for your battery:
Go to the website Visit our website.
Log in to your account Use your login details to get into your personal account.
View your orders In your account you will see an overview of your current and previous orders. Click the order whose status you want to see.
Follow the status updates You will see the current status of your cell replacement or repair straight away, including how far the work has progressed.