Phylion 500 series JCEB360-14
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Phylion, Sparta |
|---|---|
| Type number | JCEB 360-14 |
| Nominal battery voltage | 36.00 V |
| Manufacturer code | 10ICR18650-4 |
| Original capacity | 14 Ah |
| Product Name | 500 series JCEB360-14 |
| Brand | Phylion |
| KWS product code | acc-phy-phy-36.00v |
| Maximum charger voltage | 42.00 V |
| Color | black |
| Plug and play | Yes |
| Available capacity's | 13.4 Ah |
| Weight | 3 kg |
Fits these bikes
- Altec Atlanta
- Altec Citigo
- Altec Comfort
- Altec Cosmos
- Altec Cullinan
- Altec Easy Plus
- Altec Focus
- Altec Harmony
- Altec Jade
- Altec Liberty
- Altec Montana
- Altec Nova
- Altec Onyx
- Altec Sakura
- Altec Sapphire
- Altec Sirius
- Fischer Cita
- Fischer City E Bike
- Fischer City E Bike Ecoline ECU
- Fischer City Ecoline ECU
- Fischer City Proline ECU
- Fischer City Proline EVO ECU
- Fischer Ecoline City E Bike
- Fischer Ecoline City Retro ER
- Fischer ECU 1401
- Fischer ECU 1501
- Fischer ECU 1502
- Fischer ECU 1503
- Fischer ECU 1601
- Fischer ECU 1602
- Fischer ECU 1603
- Fischer ECU 1703
- Fischer ECU 1800
- Fischer ECU 1801
- Fischer ECU 1802
- Fischer ECU 1803
- Fischer ECU 1804
- Fischer ECU 1820
- Fischer ER
- Fischer Retro
- Fischer Trekking Proline ETD
- Peugeot eC03
- Puch Radius Luxury
- +18
- No bike models found
Frequently asked questions
The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
This Phylion battery is also fitted to:
. Not sure it is your battery? Compare the part number on the label with the specifications on this page.In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
Chatbot
Start a conversation with our AI employee.
How does revision or repair of my Phylion 500 series JCEB360-14 work?
Search and order your battery in the webshop
You can find your Phylion 500 series JCEB360-14 in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Phylion battery.
We'll start revising or repairing your battery and keep you updated on the progress.
Phylion 500 series JCEB360-14: cell replacement for Altec e-bikes
The JCEB360-14 is the 36V 14Ah frame battery of Phylion's 500 series, found on many Altec e-bikes including the Atlanta, the Citigo, the Comfort and the Cosmos.
Choose Battery revision and every cell inside your own casing is replaced with a new 13.4 Ah pack. That is just below the 14 Ah of the original. The price is shown above, and the cell replacement comes with a two-year warranty.
Battery dead or refusing the charger? Choose Battery repair and we send a proposal after testing it.