Phylion joycube JCEB360-11 36V
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Cangoo, Joycube, Matrabike, Phylion |
|---|---|
| Type number | JCEB360 |
| Nominal battery voltage | 36.00 V |
| Original capacity | 10 Ah |
| Product Name | joycube JCEB360-11 36V |
| Brand | Phylion |
| KWS product code | acc-phy-joy-jce-36.00v |
| Maximum charger voltage | 42.00 V |
| Plug and play | Yes |
| Available capacity's | 10 Ah, 13.4 Ah, 16.7 Ah |
| Weight | 0 kg |
Fits these bikes
- Altec Atlanta
- Altec Citigo
- Altec Comfort
- Altec Cosmos
- Altec Cullinan
- Altec Easy Plus
- Altec Focus
- Altec Harmony
- Altec Jade
- Altec Liberty
- Altec Montana
- Altec Nova
- Altec Onyx
- Altec Sakura
- Altec Sapphire
- Altec Sirius
- Fischer Cita
- Fischer City Ecoline ECU
- Fischer City Proline ECU
- Fischer City Proline EVO ECU
- Fischer ER
- Fischer Retro
- Fischer Trekking Proline ETD
Frequently asked questions
The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
You choose from 13.4Ah, 10Ah, 16.7Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
Chatbot
Start a conversation with our AI employee.
How does revision or repair of my Phylion joycube JCEB360-11 36V work?
Search and order your battery in the webshop
You can find your Phylion joycube JCEB360-11 36V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Phylion battery.
We'll start revising or repairing your battery and keep you updated on the progress.
Phylion Joycube JCEB360-11 36V: re-celled with 10, 13.4 or 16.7 Ah
The Phylion Joycube JCEB360-11 is the 36V 10Ah carrier battery fitted to many Altec e-bikes, including the Atlanta, the Comfort, the Harmony and the Liberty. It is one of the most common carrier packs we see in the workshop.
Choose Battery revision on this page and you get a full cell replacement in your own casing, with a choice of 10 Ah, 13.4 Ah or 16.7 Ah. More Ah means more energy in the same housing, so you get further on a charge. The new cells carry a two-year warranty, and the price per capacity appears above once you select it.
Prefer a diagnosis first? Then choose Battery repair: we test the cells and the BMS, repair the electronics or the charging port where needed, and send a proposal before any work.
Which Altec and Fischer e-bikes use the JCEB360
Altec fitted the JCEB360-11 to sixteen of its models: the Atlanta, Citigo, Comfort, Cosmos, Cullinan, Easy Plus, Focus, Harmony, Jade, Liberty, Montana, Nova, Onyx, Sakura, Sapphire and Sirius. Fischer used the same pack on the Cita, the City Ecoline ECU, the City Proline ECU and City Proline EVO ECU, the ER, the Retro and the Trekking Proline ETD. Twenty-three bikes, one battery. If your bike is not in the list but the label on the pack reads JCEB360, it still belongs here: the type code decides, not the bike name.