Phylion RAP tour || 36V
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Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Altra, Joycube, Phylion, Stern |
|---|---|
| Nominal battery voltage | 36.00 V |
| Original capacity | 10 Ah |
| Product Name | RAP tour || 36V |
| Brand | Phylion |
| KWS product code | acc-phy-rap-tou-36.00v |
| Maximum charger voltage | 42.00 V |
| Plug and play | Yes |
| Available capacity's | 10 Ah, 13.4 Ah, 16.7 Ah |
| Weight | 0 kg |
Fits these bikes
- Agogs Barack
- Agogs CityLiner Easy
- Agogs Lowstep
- Agogs SilverGo
- Aldi City Star
- Altec Atlanta
- Altec Citigo
- Altec Comfort
- Altec Cosmos
- Altec Cullinan
- Altec Easy Plus
- Altec Focus
- Altec Harmony
- Altec Jade
- Altec Liberty
- Altec Montana
- Altec Nova
- Altec Onyx
- Altec Sakura
- Altec Sapphire
- Altec Sirius
- Fischer Cita
- Fischer City Ecoline ECU
- Fischer City Proline ECU
- Fischer City Proline EVO ECU
- Fischer ER
- Fischer Retro
- Fischer Trekking Proline ETD
- Kreidler Vitality
- Peugeot CE
- Prophete Aktiv E bike
- Puch Radius Luxury
- RAP Tour 7 II
- +8
- No bike models found
Related products
Frequently asked questions
These chargers fit the Phylion RAP tour || 36V:
. When you send us the battery, put your own charger in the box as well. We test them together.The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
You choose from 16.7Ah, 13.4Ah, 10Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
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How does revision or repair of my Phylion RAP tour || 36V work?
Search and order your battery in the webshop
You can find your Phylion RAP tour || 36V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Phylion battery.
We'll start revising or repairing your battery and keep you updated on the progress.
Phylion RAP Tour 36V: new cells in your own casing
Phylion made the RAP Tour, also known as XH370-10J, as a 36V carrier battery with 10 Ah. It was fitted to a long list of bikes, including the Altec Atlanta, the Altec Citigo, the Altec Comfort and the Agogs Lowstep.
When the range is no longer enough, KWS replaces the cells inside the housing you have; the Battery revision option on this page is a full cell replacement. You pick 10 Ah, as original, or 13.4 or 16.7 Ah for more distance per charge. Prices for each capacity are shown above.
Before we open the pack we test the cells and the BMS. A fault in the board or at the charging contacts goes through Battery repair, with a proposal and price first. There is a two-year warranty on the new cells.