Popal E-prestige N3
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 10 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Popal |
|---|---|
| Nominal battery voltage | 36.00 V |
| Original capacity | 16.8 Ah |
| Product Name | Popal E-prestige N3 |
| Brand | Popal |
| KWS product code | acc-pop-yj1681006-36.00v |
| Maximum charger voltage | 42.00 V |
| Color | black |
| Plug and play | Yes |
| Available capacity's | 10 Ah, 13.4 Ah, 16.7 Ah |
| Weight | 4 kg |
| Type of charger connection | 1 pins |
Fits these bikes
- Popal E-Prestige N3
Frequently asked questions
The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
You choose from 10Ah, 13.4Ah, 16.7Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
Expect approximately 10 workdays from the moment your battery is booked in. The exact time depends on what we find in the intake test. You can follow the status in your own account, and the current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
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How does revision or repair of my Popal E-prestige N3 work?
Search and order your battery in the webshop
You can find your Popal E-prestige N3 in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Popal battery.
We'll start revising or repairing your battery and keep you updated on the progress.
Popal E-Prestige N3 carrier battery: fresh cells
The Popal E-Prestige N3 carries its 36V battery on the rear rack. From the factory it held 16.8 Ah, a generous figure for a city bike, so a big loss of range usually points to worn cells.
With the Battery revision option on this page, which is a full cell replacement, the Popal casing stays and the inside is rebuilt. Three cell sets are on offer: 10, 13.4 or 16.7 Ah. The last one brings the pack back to roughly its original range; the smaller sets suit shorter daily rides.
Before we rebuild, the workshop checks the BMS and the plug on the rack. The price for each capacity is shown above, and the new cells carry a two-year warranty.