Silence S01 S02
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Battery repair
With a battery repair, a diagnosis is first made. Based on that diagnosis, we determine what is needed to repair or refurbish the battery. We will contact you to discuss the diagnosis so that you can determine what to do with your battery.
Choose a repair (optional)
In case you don't want to repair your product
We will charge for the research costs and send your battery back.
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Acciona, Seat, Silence |
|---|---|
| Type number | 5600Wh |
| Nominal battery voltage | 60.00 V |
| Original capacity | 90 Ah |
| Product Name | S01 / S02 |
| Brand | Silence |
| KWS product code | acc-sic-sil-s00-60.00v |
| Maximum charger voltage | 67.20 V |
| Plug and play | Yes |
| Weight | 12 kg |
| Type of charger connection | standaard |
Fits these bikes
- Acciona S01
- Seat MÓ 125
- Seat MÓ 50
- Silence S01
- Silence S02
- Silence S04
Frequently asked questions
We do not offer a cell replacement for this type. That means one of two things: the cells cannot be taken out of this battery, or we have not seen enough of them yet to set a fixed price for a cell replacement. Repair is possible. The fault is then usually in the charging port or the electronics. Register the battery on this page, we run an intake test and send you a quote. We only start once you have agreed.
Just the battery and the charger. The scooter stays with you. Take the battery out and register it on this page. If you cannot get it out, contact us first.
We know after the intake test, because the price depends on the part that has failed. You get a quote first. Expect more than €95. That amount is our inspection fee, and you only pay it if you turn down our proposal; we then send the battery back. If you accept, you pay for the repair and no inspection fee. If there is nothing we can do for your battery, it costs you nothing.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Yes, on the work we carried out and on the parts we replaced. The warranty does not cover parts of the battery we did not work on. If we repair the charging port, for example, the cells are not included. The full terms are in our warranty conditions.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
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How does Repair of my Silence S01 S02 work?
Search and order your battery in the webshop
You can find your Silence S01 S02 in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We repairing your Silence battery.
We'll start repairing your battery and keep you updated on the progress.
Silence S01 and S02 60V battery: diagnosis and repair
The removable 60V pack of the Silence S01 and S02, also fitted to the S04 and the Seat MÓ, holds 5,600 Wh and weighs a good deal more than an e-bike battery. We do not re-cell it. What we do is diagnose it and repair the BMS, the electronics or the charging port when that is where the problem lies.
Send the pack in after registering it on this page. In the workshop we test the cells and the BMS, find the fault and write you a proposal with the price. We wait for your go-ahead before we touch anything.
Turn the proposal down and the battery is returned for the inspection fee stated on this page. Accept, and the inspection is part of the repair price, not an extra.
Which scooters use the Silence 60V pack
Six scooters in our catalogue share this removable 60V pack. From Silence: the S01, the S02 and the S04. From Seat: the MÓ 50 and the MÓ 125. From Acciona: the S01. The badge differs, the battery does not, so the diagnosis and repair route on this page applies to all of them. Check the 5,600 Wh marking on the label if you want to be certain before you register the pack.