Windgoo 36V
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
Battery repair
With a battery repair, a diagnosis is first made. Based on that diagnosis, we determine what is needed to repair or refurbish the battery. We will contact you to discuss the diagnosis so that you can determine what to do with your battery.
Choose a repair (optional)
In case you don't want to repair your product
We will charge for the research costs and send your battery back.
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Windgoo |
|---|---|
| Nominal battery voltage | 36.00 V |
| Original capacity | 13 Ah |
| Product Name | Windgoo 36V |
| Brand | Windgoo |
| KWS product code | acc-wgo--36.00v |
| Maximum charger voltage | 42.00 V |
| Color | black |
| Plug and play | Yes |
| Bike connection | Frame |
| Weight | 3 kg |
| Type of charger connection | 1 pins |
Fits these bikes
- Windgoo B20
- Windgoo B9
- Windgoo E20
- Windgoo E20 Pro
Frequently asked questions
We do not offer a cell replacement for this type. That means one of two things: the cells cannot be taken out of this battery, or we have not seen enough of them yet to set a fixed price for a cell replacement. Repair is possible. The fault is then usually in the charging port or the electronics. Register the battery on this page, we run an intake test and send you a quote. We only start once you have agreed.
We know after the intake test, because the price depends on the part that has failed. You get a quote first. Expect more than €95. That amount is our inspection fee, and you only pay it if you turn down our proposal; we then send the battery back. If you accept, you pay for the repair and no inspection fee. If there is nothing we can do for your battery, it costs you nothing.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Yes, on the work we carried out and on the parts we replaced. The warranty does not cover parts of the battery we did not work on. If we repair the charging port, for example, the cells are not included. The full terms are in our warranty conditions.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
Chatbot
Start a conversation with our AI employee.
How does Repair of my Windgoo 36V work?
Search and order your battery in the webshop
You can find your Windgoo 36V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We repairing your Windgoo battery.
We'll start repairing your battery and keep you updated on the progress.
Windgoo 36V frame battery: repair for the E20, B20 and B9
Bike stays dark, or the 1-pin charger no longer fills the battery? This 36V frame pack of 13 Ah sits in the Windgoo E20, E20 Pro, B20 and B9 folding bikes, and often the cells are not what failed. We repair the pack; a cell replacement is not offered here, so Battery revision above reads Not available.
The faults we fix on this Windgoo pack: a battery left empty until it fell into deep discharge, a BMS or circuit board that quit, and a charging port that lost contact. Your own casing stays.
Book the Windgoo battery in here and send it over. We measure it first and then send a proposal that names the price. Agree, and we repair it. Say no, and it comes back to you for the inspection fee stated on this page.