Avancer 24v

AvancerSupport

Type

Still unsure about the right solution for your battery? View our choice helper

Or choose repair; we examine your battery and give the right advice

Choose your capacity

*Warning! These distances are an indication

For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt

Specifications

Use for

Sachs

Nominal battery voltage

24.00 V

Original capacity

10 Ah

Product Name

24v

Brand

Avancer

KWS product code

acc-ava-ava-24v-24.00v

Maximum charger voltage

29.00 V

Color

black

Plug and play

Yes

Available capacity's

10 Ah, 13.4 Ah, 20.1 Ah

Weight

0 kg

Fits these bikes

  • Avancer Frog
  • Avancer Support

Frequently asked questions

These chargers fit the Avancer 24v:

. When you send us the battery, put your own charger in the box as well. We test them together.

The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.

This Avancer battery is also fitted to:

Sachs

. Not sure it is your battery? Compare the part number on the label with the specifications on this page.

In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.

You choose from 13.4Ah, 20.1Ah, 10Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.

Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.

Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.

That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.

Customer service

Find answers in our help center

Many questions are already answered by our staff.

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Chatbot

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How does revision or repair of my Avancer 24v work?

Search and order your battery in the webshop

You can find your Avancer 24v in the webshop based on the brand name or the model number on the battery.

Send your battery for free or have it picked up at no cost.

After your order, you will receive an email with shipping instructions.

We revising or repairing your Avancer battery.

We'll start revising or repairing your battery and keep you updated on the progress.

Avancer 24V battery: re-cell at 10, 13.4 or 20.1 Ah

The Avancer 24V battery powers the Avancer Support and the Avancer Frog. It is a 10 Ah pack that charges on a 29V charger. When the bike no longer manages your usual ride, the cells are the first thing to check.

The Battery revision option gives you a full cell replacement inside your own casing. Stay at 10 Ah like the original, or move up to 13.4 Ah or 20.1 Ah for noticeably more range. Each capacity shows its price above once you select it, and the new cells have a two-year warranty.

For a pack that has been discharged too deeply, or a broken BMS, circuit board or charging port, Battery repair is available as well. We check the battery first and only start once you approve our proposal. Select a capacity above and register your Avancer battery.