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Resetting your e-bike battery

Is your battery completely dead, or is the reading on the display wrong? A reset often fixes that. Switch the bike off, take the battery out and check the contact points. Connect the battery to the charger for a few hours, then put it back until it clicks into place.

Every brand works slightly differently, so check the manual of your bike as well.

Questions?

Find answers in our help center

Many questions are already answered by our staff.

To the help center

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+31 (0)485 782565

Email us

info@kwsseuren.nl

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Did the reset not help?

Then the battery is worn out or faulty. We test it and make you a proposal for a repair or a cell replacement (re-celling). A cell replacement starts at €300.