Gazelle innergy platinum 36V
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Gazelle |
|---|---|
| Type number | 998400000 |
| Nominal battery voltage | 36.00 V |
| Manufacturer code | 998400000 |
| Original capacity | 10 Ah |
| Product Name | innergy platinum 36V |
| Brand | Gazelle |
| KWS product code | acc-gaz-inn-pla-36.00v |
| Maximum charger voltage | 42.00 V |
| Color | silver |
| Plug and play | Yes |
| Integrated backlight | Yes |
| Available capacity's | 10 Ah, 13.4 Ah, 15 Ah |
| Weight | 3 kg |
| Type of charger connection | 3 Pins |
Fits these bikes
- Gazelle Balance Innergy
- Gazelle Bloom Innergy
- Gazelle Chamonix Innergy
- Gazelle Chamonix Plus Innergy
- Gazelle Chamonix Pure Innergy
- Gazelle Chamonix Xtra Innergy
- Gazelle City Innergy XT
- Gazelle Fuente Lite Innergy
- Gazelle Fuente Plus Innergy
- Gazelle Fuente Pure Innergy
- Gazelle Fuente Xtra Innergy
- Gazelle Medeo Excellent Innergy XT
- Gazelle Medeo Innergy
- Gazelle Medeo Plus Innergy
- Gazelle Medeo Plus Innergy X2
- Gazelle Medeo Xtra Innergy
- Gazelle Medeo Xtra Innergy XT
- Gazelle Miss Grace Innergy
- Gazelle Orange Excellent Innergy
- Gazelle Orange Excellent Innergy XT
- Gazelle Orange Innergy
- Gazelle Orange Plus Innergy
- Gazelle Orange Plus Innergy X2
- Gazelle Orange Plus Innergy XT
- Gazelle Orange Pure Innergy
- Gazelle Orange Xtra Innergy
- +1
- No bike models found
Related products
Frequently asked questions
No. Second-hand means resold as it was. A refurbished battery has been tested by us, repaired where needed and measured again afterwards. It comes with a 24-month warranty.
These chargers fit the Gazelle innergy platinum 36V:
. When you send us the battery, put your own charger in the box as well. We test them together.The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
You choose from 10Ah, 15Ah, 13.4Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
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How does revision or repair of my Gazelle innergy platinum 36V work?
Search and order your battery in the webshop
You can find your Gazelle innergy platinum 36V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Gazelle battery.
We'll start revising or repairing your battery and keep you updated on the progress.
Gazelle Innergy Platinum 36V: 10 or 15 Ah of new cells
The Innergy Platinum, type 998400000, is a 36V 10Ah battery for Gazelle Innergy models including the Chamonix, the Medeo, the Fuente and the Balance. Whether yours is Platinum, Gold, Silver or Bronze, the connection is the same and so is our approach. If in doubt, register it as Platinum; the intake test shows which one it is.
All cells are replaced, and you choose 10 Ah or 15 Ah. With 15 Ah you get half as much capacity again as the original. We measure the battery and the charger first, as a small repair is sometimes enough.
You receive a test report and a two-year warranty.