Van Moof S2/X2 - 36V
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Van Moof |
|---|---|
| Type number | E4C0E - VanMoof S2, VanMoof X2 |
| Nominal battery voltage | 36.00 V |
| Part number | Cells: 4x10 LG 18650 cells (LGGBMJ11865) |
| Manufacturer code | 36,3V 14AH/508Wh Nom; 14000mAh Rated; 12600mAh |
| Original capacity | 13.4 Ah |
| Product Name | S2/X2 36V |
| Brand | Van Moof |
| KWS product code | acc-moo-moo-s2f-36.00v |
| Maximum charger voltage | 42.00 V |
| Color | black |
| Available capacity's | 13.4 Ah |
| Weight | 1 kg |
| Type of charger connection | 1 Pins |
Fits these bikes
- Van Moof S2
- Van Moof X2
Related products
Frequently asked questions
No. Second-hand means resold as it was. A refurbished battery has been tested by us, repaired where needed and measured again afterwards. It comes with a 24-month warranty.
These chargers fit the Van Moof S2/X2 - 36V:
. When you send us the battery, put your own charger in the box as well. We test them together.The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
If the casing is still intact, a cell replacement is usually the cheaper option. A new original e-bike battery costs €400 to €1,200; the price of a cell replacement for the Van Moof S2/X2 - 36V is at the top of this page. Both come with a two-year warranty. New is the better choice if the casing is broken, or if you cannot do without the battery while we work on it.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
Chatbot
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How does revision or repair of my Van Moof S2/X2 - 36V work?
Search and order your battery in the webshop
You can find your Van Moof S2/X2 - 36V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Van Moof battery.
We'll start revising or repairing your battery and keep you updated on the progress.
VanMoof S2 and X2 36V battery (E4C0E): re-cell, refurbished or new
The S2 and X2 share the E4C0E frame battery, a 36V pack built from forty LG 18650 cells. Error 29 points to a communication problem with this battery; errors 1, 16 and 27 concern the motor and controller and usually clear after a reset.
Four options are listed here. Battery revision is a full cell replacement in your own casing, back to 13.4 Ah, with a two-year warranty on the new cells. Battery repair covers a deeply discharged pack, a failed BMS or a damaged charging port, quote first. A refurbished or a new 13.4 Ah pack is the alternative when you would rather swap than wait.
Select an option above and the price for it appears. Lock the bike while it charges; disconnecting the charger from an unlocked S2 or X2 is what triggers error 29 most often.