Van Moof S3/X3 - 36V
Still unsure about the right solution for your battery? View our choice helper
Or choose repair; we examine your battery and give the right advice
For revision or repair, it takes approximately 15 workdays before your battery is ready after receipt
- Free delivery
- Always a suitable solution
- 2 year warranty
- Customer Rating 4.5/5
Specifications
| Use for | Van Moof |
|---|---|
| Nominal battery voltage | 36.00 V |
| Original capacity | 13.4 Ah |
| Product Name | S3/X3 - 36V |
| Brand | Van Moof |
| KWS product code | acc-moo-moo-s3f-36.00v |
| Maximum charger voltage | 42.00 V |
| Color | black |
| Plug and play | Yes |
| Available capacity's | 10 Ah, 13.4 Ah |
| Weight | 3 kg |
Fits these bikes
- Van Moof S3
- Van Moof X3
Related products
Frequently asked questions
These chargers fit the Van Moof S3/X3 - 36V:
. When you send us the battery, put your own charger in the box as well. We test them together.The price appears at the top of this page as soon as you select Battery revision (our full cell replacement) and a capacity. Shipping is included, and so is the intake test: you do not pay for it separately when we re-cell your battery. If the intake test shows that something else is needed, you get a new proposal first. Only if you turn that down do we charge the €95 inspection fee.
In a cell replacement we swap every cell in your battery for a new one. The casing and the connector stay yours, so the battery fits back in its place afterwards. Before we start, we run an intake test. If the problem is somewhere else, say the charging port or the electronics, you hear that first and get a proposal that fits. KWS Seuren has been re-celling batteries since 2017.
You choose from 13.4Ah, 10Ah. More Ah means more energy in the same casing, so you get further on one charge. How much further depends on load, riding style, wind and temperature, which is why we do not quote kilometres. What we do guarantee: the capacity you order is the capacity you get.
Register your battery on this page and follow the steps at checkout; we arrange the collection and send you the tracking details by email, with the time the courier will come. Put in the box: the printed insert form, the battery, the charger, and the key in a sealed envelope if your battery has a lock (do not tape it to the battery). Without the charger and the key we cannot test your battery fully. Your bike stays at home. Ask the courier for a proof of handover; that is your proof of shipping.
Two years. It covers the new cell pack and every part we replace during the cell replacement, including a new circuit board. We guarantee the capacity you order, not a number of kilometres. The full terms are in our warranty conditions.
That depends on how busy the workshop is and on what we find in the intake test, so we do not quote a fixed number of days here. The current lead time is on our lead-time page.
Customer service
Find answers in our help center
Many questions are already answered by our staff.
To the help centerCall us
+31 (0)485 782565
Email us
info@kwsseuren.nl
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How does revision or repair of my Van Moof S3/X3 - 36V work?
Search and order your battery in the webshop
You can find your Van Moof S3/X3 - 36V in the webshop based on the brand name or the model number on the battery.
Send your battery for free or have it picked up at no cost.
After your order, you will receive an email with shipping instructions.
We revising or repairing your Van Moof battery.
We'll start revising or repairing your battery and keep you updated on the progress.
VanMoof S3 and X3 36V: send the battery and the cartridge together
The S3 and X3 carry the same 36V 13.4 Ah battery in the sloping part of the frame; it comes out after deflating the rear tyre and removing three Torx Plus screws. Battery faults show up as Error 4, Error 6 or Error 21, or as a bike that does not start at all.
When you send it in, include the cartridge from the top tube as well, the module with the built-in rear light. It is not the battery, but we need both. Choose Battery revision for a full cell replacement in your own casing, 10 Ah or 13.4 Ah; the price is shown above, and the re-cell carries a two-year warranty.
For a dead pack, pick Battery repair and describe the error when you order. We test the cells and the BMS and quote before we start.